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Abstract Title: Agile, Scrum, Fishbones: Teaching Structured Problem-Solving in STEM Workplaces
Abstract: Structured problem-solving approaches are tools that help STEM professionals address complex issues, reduce cognitive load, manage projects and information, and improve safety, communication, and reliability. The tools guide question-asking, team formation, and role assignment for problem-solving in design, manufacturing, and production processes. This study examines problem-solving and collaboration in STEM industry. Through semi-structured interviews with 25 employers in four regions and seven industry disciplines, including computing, energy, advanced manufacturing, and health care, we describe several instances of structured problem-solving, including examples such as Six Sigma, Scrum, and Root Cause Analysis. Data patterns were identified using open coding and graphical data mapping. Results show how and why organizations adopt these approaches, and illustrate the integration of skills and team-centric problem-solving in STEM industries. (Supported by NSF DGE-1561493)
Abstract Type: Contributed Poster Presentation
Session Time: Poster Session II
Poster Number: B78

Author/Organizer Information

Primary Contact: Benjamin M Zwickl
Rochester Institute of Technology
84 Lomb Memorial Dr
Rochester, NY 14623-5604
Phone: 5854754512
and Co-Presenter(s)
Susan Rothwell, RIT
Jacob Poirier, RIT
Vina Macias, RIT