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Abstract Title: Preventive and exploratory: two workplace problem-solving cultures
Abstract: The EMPOWER project conducted 187 interviews with employers, faculty, and students across nursing, manufacturing, computing, energy, and physics. The interviews discussed the problems faced across different workplaces and how each tries to resolve them. Two different cultural approaches to problem solving were found. One culture values proactively identifying anomalies deviating from the norm while another values exploring creative solutions. The presence of risk and/or expense of an operation leads preventive problem-solvers to construct hypothetical situations and attempt to solve problems before they happen. An exploratory culture fosters creative ideas and experimentation in low-risk environments where failure is an acceptable part of the problem-solving process. The two approaches have parallels to physics education. The problem-prevention culture, which requires analyzing and addressing hypothetical anomalies, is similar to theoretical practices in physics. The exploratory culture of encouraging creative solutions is similar to experimental or design work within physics. (Supported by NSF DGE-1561493)
Abstract Type: Contributed Poster Presentation
Session Time: Poster Session I
Poster Number: A37
Contributed Paper Record: Contributed Paper Information
Contributed Paper Download: Download Contributed Paper

Author/Organizer Information

Primary Contact: Jacob Poirier
Rochester Institute of Technology
712 Park Point Drive
Unit 8B
Rochester, NY 14623
Phone: 6036869959
Co-Author(s)
and Co-Presenter(s)
Vina Macias Rochester Institute of Technology
Benjamin Zwickl Rochester Institute of Technology
Sue Rothwell Rochester Institute of Technology

Contributed Poster

Contributed Poster: Download the Contributed Poster